Solutions for Insurance
Insurance Litigation Support and Claims eDiscovery
Celeric supports carriers, claims teams and coverage counsel with defensible discovery across claim files, adjuster communications and policy libraries — with rapid production for coverage disputes and fraud investigations.
Claims-Ready
Fraud Investigation
Coverage Litigation
Rapid Production
The Challenge
The Discovery Challenges Facing Modern Insurance
Claims volume, coverage complexity and fraud pressure — each with its own discovery footprint.
Sprawling Claim Files
Every claim generates a mix of notes, correspondence, photos and structured system data.
Fraud Investigation Load
SIU teams need forensic-quality evidence extraction across claims, comms and third-party sources.
Policy Complexity
Coverage disputes require rapid retrieval and comparison of policy language across versions and endorsements.
Rapid Production Demands
Bad faith and coverage matters can turn on days-old evidence requests.
Legacy Systems
Claim management systems weren't built for legal export — data comes out fragmented and messy.
Multi-Party Coordination
Carriers, brokers, adjusters and third-party experts all generate discoverable content.
Traditional vs Celeric
Why Traditional Approaches Fall Short in Insurance
Point tools and manual review don't survive multi-claim, multi-party litigation.
Traditional Approach
- Manual claim file exports
- Adjuster comms reviewed in isolation
- Slow, linear coverage review
- Fragmented per-claim workflows
- Limited fraud pattern detection
The Celeric Way
- Automated claim system extraction
- Unified claim, comms and policy view
- AI-assisted coverage and issue coding
- Program workflows across matter portfolios
- Cross-claim fraud pattern analytics
Industry Workflow
A Discovery Pipeline Built for Claims Reality
From claim intake to rapid production, one defensible flow.
1
Claim Intake
Scope matter across claims and policies.
2
Preservation
Claim file and comms preservation.
3
Extraction
Claim system and adjuster mailbox capture.
4
Enrichment
Policy linking, OCR and dedupe.
5
AI Review
Coverage, bad faith and fraud coding.
6
Redaction
PII redaction and privilege review.
7
Production
Rapid, defensible deliverables.
Matters We Support
Insurance Matter Types We Handle
Across property, casualty, health, life and specialty lines.
Coverage Disputes
Policy interpretation and coverage denial matters with rapid document turnaround.
Bad Faith Claims
Bad faith litigation with claim file reconstruction and adjuster communication review.
Fraud Investigations
SIU-driven fraud investigations spanning claims, comms and third-party sources.
Subrogation
Multi-party subrogation matters with structured claims analytics.
Reinsurance Disputes
Complex reinsurance litigation with cross-carrier document coordination.
Regulatory Actions
State insurance regulator inquiries and market conduct examinations.
Data Sources
Sources Common in Insurance Matters
From claim systems to adjuster communications and beyond.
Claim Files
Policy Admin
Adjuster Email
Chat & Teams
Adjuster Mobile
SIU Databases
Broker Portals
Underwriting Files
Recorded Statements
Third-Party Reports
Why Celeric
Why Insurance Legal Teams Choose Celeric
Purpose-built for how claims and coverage litigation actually run.
Rapid Production
Days-old evidence requests met with production-ready output.
Claim System Expertise
Experience with Guidewire, Duck Creek, Exigen and legacy claim platforms.
AI-Assisted Coverage Review
Coverage, bad faith and fraud pattern coding accelerated with reviewer verification.
Multi-Party Coordination
Structured coordination across carrier, broker, adjuster and expert workspaces.
Enterprise Security
SOC 2 Type II and PII-aware handling as standard.
Portfolio Analytics
Cross-claim analytics to surface fraud patterns and coverage exposure.
Business Outcomes
Outcomes for Insurance Legal and Claims
Delivered against the timelines and scale insurance actually operates at.
Faster Coverage Resolution
Rapid document turnaround shortens coverage disputes and reduces indemnity exposure.
Reduce Bad Faith Risk
Structured claim file reconstruction defuses bad faith exposure early.
Detect Fraud Patterns
Cross-claim analytics surface fraud rings and staged loss patterns.
Standardise Portfolio Handling
One workflow across every carrier line, region and matter type.
Control Discovery Cost
Fixed-fee per-claim and program pricing that predicts to the budget.
Support Regulatory Response
Market conduct and regulator inquiries met with structured, defensible production.
Trusted by Carriers and Coverage Counsel
Discovery Built for Insurance Reality
Program-level delivery for national and specialty carriers.
"Coverage document turnaround went from weeks to days. That changed how we negotiate."
Coverage Counsel
National Carrier
"Cross-claim fraud analytics surfaced a ring we'd been chasing for two years."
SIU Director
Specialty Insurer
"The claim system extraction alone is worth the engagement."
Litigation Counsel
Regional Insurer
3 days
Avg. Rapid Production
10,000+
Claims Processed
40+
Carrier Programs
SOC 2 II
Certified
Related Services
End-to-End Capabilities Behind Every Engagement
FAQ